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MK Logistic Service APP · mobile app

MK Logistic Service APP: fault reporting and service for parcel lockers

You grant the reporting permission yourself, together with its scope: the whole network, a selected site or a single device. A reporter sees and reports only the devices in their scope. They take a photo, pick the device and describe the fault, and the ticket goes straight into our queue. Tickets and their statuses appear straight away in Coordinator, the web panel where you manage tickets from all your locations. The app is free and works in Polish, English, German, Spanish, French, Czech and Slovak.

Two modes, one app

Reporter — the owner or a person they authorise

  • Scope: the whole network, a site or a single device
  • A ticket in three steps
  • Up to 5 photos per ticket
  • Ticket list with live status
  • See who is on the way

MK technician

  • Job queue with distances
  • Map and navigation in one tap
  • Status changes in the field
  • A photo after the repair is required to close the job

Download

Download on the App StoreGet it on Google PlayBrowser version

Also on the App StoreAlso on Google Play

Android7.0 or later
iOS15.0 or later · 25.7 MB
BrowserWebAssembly and WebGL support, nothing to install

How to get an account

  1. Download the app and choose “Request access” on the login screen.
  2. Enter your name, email address and what your tickets will be about.
  3. Once we have verified the request, you get an email with a link to set your own password.